Rehumanizing global health care with agentic AI
AI Summary: A recent report by KPMG indicates that 68% of healthcare providers have adopted agentic AI to enhance operational efficiency and patient care amidst a shortage of healthcare workers. Unlike previous digitalization efforts that struggled with fragmented data and manual processes, agentic AI can autonomously manage complex scenarios, thereby reducing administrative burdens on clinicians. At the Hospital for Special Surgery, AI agents have significantly improved the processing of insurance claims, increasing the monthly completion rate to 1,100 and enhancing the success rate of appeals from 65% to 100% within nine months of implementation. This technology aims to streamline workflows and allow healthcare professionals to concentrate on higher-level patient care.